Privacy Policy

Ink Apps ("we", "us", "our") is committed to protecting the privacy of individuals and businesses who use our Shopify integrations and services ("Services"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our Services, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect and process the following information from your Shopify store and from you directly:

a. From Shopify Stores:

• Customer names
• Email addresses
• Shipping and billing addresses
• Phone numbers
• Order details (products, prices, purchase history)

b. From App Users (Store Owners/Admins):

• Name and business contact information
• Shopify store name and URL
• Usage analytics and performance data (e.g., app activity logs)

We do not knowingly collect information from individuals under 18 years of age.

2. How We Use Your Information

We collect and use your information to:

• Provide, operate, and support our Services
• Improve functionality and user experience
• Communicate with you regarding updates, issues, and support
• Comply with legal obligations
• Prevent fraud, misuse, and security threats

We will not use personal information for purposes unrelated to our Services without your consent.

3. Disclosure of Personal Information

We may disclose personal information to third parties in the following cases:

• Service Providers: Trusted vendors who assist with hosting, analytics, support, and infrastructure.
• Legal Requirements: When required by law or a court order.
• Business Transfers: In the event of a merger, acquisition, or business sale.

We do not sell, rent, or trade personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including:

• Encrypted data transmission (HTTPS)
• Secure API connections to Shopify
• Access control and authentication measures
• Secure data storage

Despite our precautions, no system is completely secure. Use of our Services is at your own risk.

5. Data Retention

We retain personal information only as long as necessary to provide our Services or comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

6. Access and Correction

You may request access to the personal information we hold about you or ask us to correct inaccurate or outdated information. To do so, please email us at inkapps.tom@gmail.com.

7. Cross-Border Data Transfers

Some of our service providers may be located outside Australia. We take reasonable steps to ensure they comply with privacy standards comparable to those in Australia.

8. Third-Party Links

Our website or apps may link to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website. Significant changes will be communicated via email or app notice.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, contact us at:

Email: inkapps.tom@gmail.com
Business Name: Ink Apps

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).